21 Wollongong Street Fyshwick ACT 2609

PO Box 1686
Fyshwick ACT 2609

(02) 62324541

454 Collins Street
Melbourne VIC 3000

PO Box 508, Collins St West
Melbourne Vic 8007

(03) 8769 4138


    Insitec principally provides five sets of core services. Through this services portfolio we create complete solutions and systems that will function efficiently at the highest level and will evolve and endure.

    Solution Design, Architecture and Integration

    The art of IT — as we like to call it — consists in balancing short-term priorities with long-term goals. We focus on creating future-proof systems that evolve with the client’s needs and remain relevant for years to come. Our architects use the world-leading TOGAF methodology to design elegant solutions for the most complex business problems.

    Project Management

    Digital Infrastructure

    Our engineers build and deploy the infrastructure that powers mission-critical systems across government and enterprise. Using a top-down design methodology, we ensure that the individual components and layers of a system work harmoniously with the overall architecture. Our expertise covers every engineering domain, including:

    • Hypervisors and operating systems
    • Server hardware
    • Storage hardware
    • Networks
    • Virtualisation
    • Databases
    • Application servers

    Business Management

    When it comes to managing information, most business processes are sub-optimal and inefficient. The solution is Enterprise Content Management (ECM). At Insitec, we have years of experience in designing, building, and deploying ECM systems. We’re experts at integrating new technology into existing workflows across all areas of an organisation. One of our largest clients in this domain is the Department of Defence, where over 80,000 employees rely on our ECM technology.

    Workflow of an ECM System

    Application and Infrastructure Sustainment

    We provide strategic, long-term support for infrastructure and applications. Using proven methodologies for service delivery and project management, we ensure the security, reliability, and availability of our clients’ systems. As a certified Defence Industry Service Provider, we can provide sustainment up to the SECRET level. All our staff hold a minimum BASELINE security clearance, while most hold SECRET NV1 or higher.

    Our sustainment services
    • 1st and 2nd Level Helpdesk and Incident
    • Problem Management
    • Service Monitoring and Management
    • Change and Configuration control

    Hosting, Gateways, and Private Networks

    We’ve been developing our proprietary Insitec Gateway Environment (IGE) since 2002. Our technology supports hundreds of users across organisations large and small. By offering hosting, gateways, and private networks through a single platform, we enable our clients to manage their data securely and efficiently, both internally and from outside the network. Our IGE platform offers the following:

    • Virtual and Physical Servers
    • Private MPLS Networks
    • Self-certified Internet Gateways
    • Firewalls and Proxy Servers
    • DNS and Web Servers
    • Email Hosting and Relay
    • Site-to-Site VPN
    • Remote Access